Privacy Notice - Let’s talk about your privacy
Who we are
Loominate.co.uk is operated by Andsco Ltd, a company registered in England and Wales (Company No. 10563727) with our registered address at: 1 Rabans Close, Olney, MK46 5NG, United Kingdom.
We help individuals and organisations improve their understanding of data privacy and cyber security through engaging and memorable animation-based training.
If you have any questions about how we handle your data, you can contact our Data Protection Officer: [email protected]
What data we collect
We collect personal information when you interact with us or use our platform, including:
Your name, email address, job title and phone number
Billing details, such as your billing address and payment information (processed securely through Stripe)
Marketing and communication preferences
Website usage data, such as IP address, cookies, and analytics data collected via Google Analytics
Details you provide when signing up, making purchases, or filling in forms on our site
We do not collect or process any special category (sensitive) personal data.
How we collect your data
We collect data in several ways:
When you sign up for an account, make a purchase, or fill in a form
Through cookies and analytics when you browse our website
When you communicate with us directly (for example, by email or phone)
From our CRM, where customer records are securely stored and managed
How we use your data
We use your personal data to:
Provide our training services and manage your account or purchases
To facilitate access and use of our training materials
Communicate with you about our products and updates
Process payments and handle billing
Improve our website, content, and user experience
Manage marketing activities and measure engagement
Comply with legal and regulatory obligations
We’ll only use your data where we have a lawful basis to do so, such as performing a contract with you, complying with legal obligations, or with your consent for marketing.
How we share your data
We share limited data with trusted service providers who help us operate our business, such as:
Thinkific Payments via Stripe (for secure payment processing)
Google Analytics (for website analytics)
Thinkific (for course delivery and marketing communications)
These providers only process your data under our instructions and in line with data protection law. We do not sell or rent your personal data to anyone.
Where we store your data
All personal data is stored securely within the United Kingdom.
We do not transfer your personal information outside the UK.
How long we keep your data
We keep your personal data only for as long as necessary for the purpose it was collected, in line with our Data Retention Policy and Schedule.
When it’s no longer needed, we’ll delete or securely anonymise it.
What Security Measures Do We Use?
We seek to protect Personal Data using appropriate technical and organisational measures based on the type of Personal Data and applicable processing activity. You need to prevent unauthorised access to your Account and Personal Data by selecting and protecting your password appropriately and limiting access to your device and browser by signing off after you have finished accessing your Account.
We seek to ensure that user account information is kept private. However, Andsco Ltd cannot guarantee the security of any Account information. Unauthorised entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
Your rights
You have rights under UK data protection law, including the right to:
Access a copy of your personal data
Ask us to correct or delete your information
Object to or restrict how we process your data
Withdraw consent for marketing at any time
Lodge a complaint with the Information Commissioner’s Office (ICO) if you’re unhappy with how we handle your data (www.ico.org.uk)
To exercise your rights, contact us at [email protected].
Cookies
Our website uses cookies to improve your browsing experience and analyse how visitors use the site.
You can adjust your cookie preferences or disable them through your browser settings at any time.
Changes to this notice
We may update this Privacy Notice from time to time. Any significant changes will be posted here with a new “last updated” date.
Last updated: 1st November 2025